CEO - Tourism KwaZulu-Natal
Leading with confidence
Leading from the front and making sure KwaZulu-Natal remains the most preferred tourism destination is on top of Phindile Makwakwa’s agenda, acting CEO of Tourism KwaZulu-Natal.
Hailed as one of the leading personalities in tourism, Makwakwa is passionate about ensuring that during her tenure new entrants in the tourism field are given the support and guidance needed to make their mark.
She has championed the issue of gender transformation in the industry.
Before taking up her current position Makwakwa held several other prominent roles in government which gave her the insight required for her current role.
This was in the Department of Tourism and Environmental Affairs, Office of the Premier, KwaZulu-Natal among the many leadership roles she has held.
Makwakwa says she wants to ensure that TKZN helps to unlock women’s potential and change their lives as this would have a knock- on effect on their families and communities.
Makwakwa believes that the rate of transformation in the tourism industry must accelerate to allow for more mainstream black-owned businesses of all sizes to be established.
Before joining TKZN, Makwakwa cut her teeth in tourism promotion matched with environmental management and held the positions of Director: Media Liaison and Director: Communications in the Ministry and Department of Tourism & Environmental Affairs respectively.
Makwakwa started her career as a journalist with the Mercury newspaper in 1997.
She was the Head of Secretariat: KwaZulu-Natal Climate Change Council, a position she took up following her successful project management of the Provincial COP 17 Programme for the KwaZulu-Natal Government in 2011.
In this position she was responsible for the overall project management and monitoring of the Province’s 2010 World Cup Programme. She set up the 2010 Coordination Office in 2007.
She co-chaired the Provincial 2010 Technical Committee.
Mkwakwa was also the General Manager: Communications & Public Relations at Tourism KwaZulu-Natal.